Posts filed under 'e-commerce training'

Superpetstuff.com Launches a Fast Commerce Store

Add comment June 19, 2009

Payment Gateway and PayPal Options on FastCommerce.com

Accepting Credit Cards/Securing Your Store

With FastCommerce.com, you have an online service that lets you automatically create your own online store: it also gives you all of the tools you need to run an online business, from processing orders, managing customer accounts, shipping, taxes, and more.

There are several additional steps you will need to take in order to fully automate and secure the online ecommerce process. The first step is automating the purchasing process by accepting credit cards online. This is normally handled by third-party services, and FastCommerce.com has a payment option section to guide you through the set-up process with these third-party providers.

 Secondly, you will want to secure the transactions by installing an SSL certificate. An SSL certificate is an encryption technology that secures all customer and transaction data in your shopping cart: this extra step goes a long way to protecting both you and your customer.

  Setting Up Payment Options: Payment Gateway   

The ability to accept credit cards and automatically process transactions is essential for having a professional and successful ecommerce store. Ideally, it is best to offer your customers the ability to shop and complete a transaction while remaining entirely on your site. When customers decide to buy from you, there is an expectation that they can complete their transaction without having to leave your store. The customer enters in their credit card information, clicks on the order tab, and is taken to an order confirmation page: at this point the customer assumes that his work is done, and that the transaction is complete. How to make sure that this step-by-step process runs smoothly with each customer order?

To automate this process, you will need a payment gateway provider. How does this work? The customer enters their personal information, the billing address and credit card number, and then hits the order tab. Before an order confirmation appears, the payment gateway validates the credit card and secures authorization for this transaction. If the credit card number was entered incorrectly, the customer is prompted to enter the card again. This saves you and your customer the aggravation of getting an order confirmation, only to find out later that the credit card was entered incorrectly.

Once you process and ship the order, the funds will be automatically transferred from the customer’s credit card to your checking account. It doesn’t get any better than this.

Processing credit cards through a major payment gateway provider is an industry standard “best practice.” FastCommerce.com works exclusively with Authorize.net as a payment gateway. You simply go to payment section, click on the applications page for Authorize.net, and submit an application.

How To Apply:

1)      Go to the Set-up and click on Payment

2)      Click the box for: I want to process credit card transactions online.

3)      To make an application, just click on the Authorize.net logo.

4)      This will take you to the FastCommerce.com page on Authorize.net. There you will see payment terms and set-up.

5)      Click on the PDF application form on the right hand side, and fill in the information. There is also contact information at Authorize.net if you have any questions you want answered.

6)      For Company or business type, simply enter “sole proprietorship.” Unless you have already incorporated your business, this designation will be appropriate.

7)      Then submit via fax or email.

Once you are ready to go live, FastCommerce.com sets up the payment gateway on your site, and we make sure it performs flawlessly. You now have a live shopping cart, one that will smoothly and effectively process credit cards on the site, and then make sure the funds are delivered to your bank account.

 Payment Options: PAYPAL  

PayPal is also available from FastCommerce.com as a Payment option. The FastCommerce.com offers the PayPal’s express checkout, which offers a number of advantages. When your customer chooses the PayPal option in the shopping cart, a window automatically pops up. Customers then enter in their account information and complete the transaction. When the transaction is finished, the customer is automatically directed to a confirmation page in your shopping cart; it will have all the relevant information, billing and shipping address, and a list of items purchased and a breakdown of the costs.

Even better, once your customers order is completed on PayPal, all order information as stored on your site: customer name, shipping address, items purchased, etc. This means that you can have a PayPal account but still manage it from your FastCommerce.com order and account management module. The order even gets stored in your customers order history for them to access and review at a latter date.

  

 If you already have a PayPal account, either as a business or consumer, you can sign up with your current account and simply upgrade to “business Class.”

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4 comments October 18, 2007

NEW ONLINE SEMINAR FOR FASTCOMMERCE.COM/ THURSDAY EVENING

FastCommerce Training Class
Thursday, October 18, 2007 5:00 PM – 6:00 PM PDT
Space is limited.
Reserve your Webinar Seat Now at:

 
 https://www.gotomeeting.com/register/810282772
Dear Fastcommerce Customer,Thank you for your interest in FastCommerce.com.In order to help you get the most  out of our free online store, we would like to invite you to sign up for our free training class which will cover the basics of setting up your online store on FastCommerce.

Our next class is “BASIC TRAINING AND OVERVIEW: SETTING UP A FREE ONLINE STORE WITH FASTCOMMERCE.COM.” This class will be offered on Thursday,  October 18th, 2007 at 5PM Pacific Standard Time. If you would like to sign up for this seminar, please register by clicking on the link above.


If you are not able to attend the web seminar on Thursday, October 18th, or have questions in the meantime, please do not hesitate to email me at gregory@fastcommerce.com, or call 888.598.2211.
I look forward to helping you get the most value possible out of the services FastCommerce.com offers to small business owners.Best Regards,

Gregory Peterson

Title:   FastCommerce Training Class
Date: Thursday, October 18, 2007
Time:  5:00 PM – 6:00 PM PDT
System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista
Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer

Add comment October 17, 2007

FREE ONLINE ECOMMERCE STORE with PAYPAL

What Does Free Online Store Really Mean?

Here at FastCommerce.com we’ve been taking phone inquiries, answering questions, and offering support to our growing list of small business entrepreneurs who are currently building their free online store with FastCommerce.com. The question always comes up, if it is free how do you make money? And if the FastCommerce.com ecommerce software is free, how good is it.

These are all good questions. Here at FastCommerce.com, out goal is to provide a really great ecommerce website for small business, and to do it at a low price. Our technology is first rate, and it’s been designed to handle thousands of customers. Our goal is to make having an ecommerce shopping cart no different than signing up for Yahoo or Hotmail email: with email applications you sign up and sign in and you have access to an application that is easy to use, has lots of tools, and does what you need it to do.

Here at FastCommerce.com, our goal is to provide web based ecommerce websites that will let small business owners run the whole of their online business from a single site. Our free online store is not a simple shopping cart, but a business application that lets you sell online while also running the rest of your business with shipping, email notifications, processing orders, order and account management, and more. And there is much more to come.

So in offering a free online store, FastCommerce.com wants to earn your loyalty by offering you the best online business tools for ecommerce. We figure that if we make it easy to get started, and keep developing more tools, that we will not only earn your loyalty, but also be instrumental in your success.

We will be developing new product features, like coupons and gift certificates, and we will charge money for additional features. You will be able to choose from a list of options that will let you tailor your online store to your goals and needs. We will not bundle features together, but let you choose a highly targeted list of features so that you will spend the least amount of money to get exactly those tools you need to succeed with your online store.

Nevertheless, this is a free online store that will let you run the whole of your online business and to do it for free. The free part will not change. By signing up for our free ecommerce software solution, you are not skimping on the tools you need to run your online store. You can sign up with the security and confidence to know that your software is no or low cost, and it will give you the features you need to build a successful online store. As your needs grow, FastCommerce.com will be there with more great features to enhance both your online store and your back office business.

2 comments October 14, 2007

FastCommerce Small Business Ecommerce Offers Business Opportunities for Website Designers

Web Design Firms Can Now Offer Free eCommerce by FastCommerce.com as an Additional Service to Increase Revenue

Small website design firms can now offer the e-commerce system by FastCommerce.com as an additional service to drive revenue from new and existing clients. FastCommerce is a complete e-commerce that is offered at no or low cost. At virtually no risk, design firms can offer to set-up web storefronts for small business entrepreneurs looking to sell online.

San Mateo, CA, September 27, 2007 –(PR.com)– Web design firms have emerged as a fast growing client base for the free e-commerce applications offered by FastCommerce.com. The FastCommerce e-commerce system is easy to set-up, easy to use, and is offered at no or low cost. There is no risk to start, and in return web design firms get a state of the art, high performance ecommerce system to use as an additional product offering to boost revenue.

Small business design firms have been quick to sense a new and potentially lucrative business opportunity. Traditionally, web design has been only a part of a total ecommerce operation, a small part of the total software needs of the small business entrepreneur looking to sell online. Small business online retailers have traditionally used a number of diverse software programs to successfully run an ecommerce company. As e-commerce applications move to the web small business online retailers have greater access to single-system e-commerce services. FastCommerce.com is a powerful, low-cost Web 2.0 version of this new model.

FastCommerce.com has all the tools a small business needs to sell online. By simply signing up, online retailers have access to a full suite of tools that include an online store, online product catalogue, shopping cart, auto-email responder for order and shipping confirmation, as well as back office tools for order capture and processing, account maintenance in addition to automatic shipping calculations for USPS, USP and FedEx. Paypal will soon be offered as a payment option, and credit card transactions can be set up on the site through authorise.net.

But the FastCommerce.com ecommerce tools are free up to 250 products. By simply signing up, web design firms can quickly master the tools of setting up a complete online store, and then offer it to their clients as a service or product. Small business online retail continues to grow at an astonishing pace, and the FastCommerce.com ecommerce webstore has all the tools that small online retailers need to be successful.

The FastCommerce.com represents a new tool for website designers to offer to their established client base looking to extend their e-commerce capabilities. “We are finding the website designers have lots of clients require updates to their ecommerce systems” says Charles Han, FastCommerce.com CEO, “By simply learning the FastCommerce.com system, they can revisit their clients with a powerful and inexpensive ecommerce solution. For lack of time, many online retailers will be looking to third-party providers to set it up. And because it is easy to set up, and low cost, it’s a win-win.”

FastCommerce.com is also offering free additional training to all web designers looking to utilize the free e-commerce service to expand their business. Topics will include how to set up the store, and how to go live, setting up the store as a sub-domain of the existing website, etc. And since the FastCommerce.com e-commerce system is easy to use, website designers will find it easy to train their clients on the system to get them up and running quickly.

The response to the FastCommerce.com ecommerce system for small online retailers has been impressive. Small business retailers have been tremendously excited by having access to high caliber e-commerce software at little or no cost.

Fastcommerce.com provides business management software to small businesses, delivered on demand as a service via the web on a free or paid monthly subscription basis. We provide small businesses with a complete, fully integrated package that helps run their entire operations, including inventory control, sales and marketing, support, online catalogs, e-commerce, backend order processing, and built-in UPS and Fedex shipping tools.

The only requirement to use our software is an internet connection. Unlike a traditional software company, our small business customers do not need to buy and maintain expensive software and hardware.

4 comments September 27, 2007

STRATEGIES TO SUCCEED ONLINE: THE NEW YORK TIMES NOW HAS A SMALL BUSINESS SECTION


http://www.nytimes.com/2007/09/26/business/smallbusiness/26brand.html?_r=1&ref=smallbusiness&oref=slogin#


September 26, 2007

Strategies to Succeed Online

PUTTING a small business online used to be a relatively simple matter: buy the domain names that matched your company’s identity, set up a Web server and send out a press release and a few e-mail messages. No more.

These days, a Web site may not even be the best place to start promoting your products or services. Instead, you can consider setting up a blog, participating in social-networking communities like Facebook and creating a storefront in virtual worlds like Second Life to get the buzz going.

“We launched our company in May 2006 with a blog, not a Web site,” said Jody DeVere, the president of AskPatty.com, an advice site that helps women find car showrooms and repair shops that are friendly to them. “Our blog has been the driving force of our branding effort and become the way we find our readers and our customers.”

Earlier this year, AskPatty created a virtual coffee shop at the online community site Second Life, where people can swap tips and stories. That move turned out to be a gold mine for the company. “The women in Second Life are the ultimate power Internet users, and are very comfortable doing business online,” Ms. DeVere said. “Plus, it is a very cost-effective way to reach lots of people.”

The good news is that there are many sites that act as hosts for individual and corporate blogs at no cost. The three largest and most popular are WordPress, Google’s Blogger.com and Six Apart’s Typepad.com.

Any of these services is fine for most small businesses’ needs, said John Patrick, a former I.B.M. vice president for Internet technology, who is a consultant and a member of several Internet companies’ boards.

The important thing is to develop a lively and attractive Web presence, Mr. Patrick said, and to update it often. “You want to have an active and ongoing online discussion with your customers and suppliers,” he said. Pick topics that can be informative, and don’t shy away from controversy, but address it head-on, he continued, adding, “You want to give customers a recommended course of action and make them feel like they have a direct channel to your company.”

An active blog helps draw visitors to a corporate Web site and can improve a company’s search rankings, said Tristan Louis, an Internet consultant who is a blogger himself and an expert on Web technology. “Blogging isn’t just about promoting you or your business,” he said. Instead, he recommended that corporate blogs focus on a niche or industry segment and become an authority by publishing advice and commentary on it.

Once the blog is up and running, its reach can be extended by using so-called syndication tools — provided by the blogging sites — that generate “feeds,” to which customers can subscribe. Feeds are notifications that tell you when new content has been added, like comments and posts. Given the work involved, many businesses now have staff members whose responsibilities include maintaining Internet activities like blogs and online storefronts.

“The old ways of hiring a public relations firm and putting out press releases just don’t cut it anymore,” Mr. Patrick said. “Today’s businesses have to be more hands-on, grass roots, interactive and maintain this flow of continuous communications.”

Besides having a person responsible for online communities and communications, businesses must strive to develop a more conversational approach that includes everyone from the chief executive to the mailroom clerk. More than merely participating in social networks like Facebook and MySpace, that means answering e-mail, too.

In addition, corporations should make use of e-mail distribution lists (also called Listservs or groups) to stay in touch regularly with their customers, employees and suppliers. Running such lists used to require software that was sophisticated, expensive and quirky. Now there are popular services sponsored by Yahoo (groups.yahoo.com), Microsoft (groups.msn.com) and Google (google.com/groups) that offer free distribution-list programs.

What a company should not be doing is spending lots of money on dot-com speculators, buying specialized software or even paying for the services of Web developers.

As Ms. DeVere said: “A new business doesn’t have the money to build a brand and pay for advertising. The biggest investment is your time, and these tools require a lot of that, but they can really pay off.”

4 comments September 27, 2007

Website Designers Offer FastCommerce as a Value-added Service

www.fastcommerce.com

Web design firms have emerged as a fast growing client base for the free e-commerce applications offered by FastCommerce.com. The FastCommerce e-commerce system is easy to set-up, easy to use, and is offered at no or low cost. There is no risk to start, and in return web design firms get a state of the art, high performance ecommerce system to use as an additional product offering to drive revenue. 

Small business design firms have been quick to sense a new and potentially lucrative business opportunity. Traditionally, web design has been only a part of a total ecommerce operation, a small part of the total software needs of the small business entrepreneur looking to sell online. Small business online retailers have traditionally used a number of diverse software programs to successfully run an ecommerce company. As e-commerce applications move to the web small business online retailers have greater access to single-system e-commerce services. FastCommerce.com is a powerful, low-cost Web 2.0 version of this new model.

FastCommerce.com has all the tools a small business needs to sell online. By simply signing up, online retailers have access to a full suite of tools that include an online store, online product catalogue, shopping cart, auto-email responder for order and shipping confirmation, as well as back office tools for order capture and processing, account maintenance in addition to automatic shipping calculations for USPS, USP and FedEx. Paypal will soon be offered as a payment option, and credit card transactions can be set up on the site through authorise.net.

But the FastCommerce.com ecommerce tools are free up to 250 products. By simply signing up, web design firms can quickly master the tools of setting up a complete online store, and then offer it to their clients as a service or product. Small business online retail continues to grow at an astonishing pace, and the FastCommerce.com ecommerce webstore has all the tools that small online retailers need to be successful.

The FastCommerce.com represents a new tool for website designers to offer to their established client base looking to extend their e-commerce capabilities. ”We are finding the website designers have lots of clients require updates to their ecommerce systems” says Charles Han, FastCommerce.com CEO, ”By simply learning the FastCommerce.com system, they can revisit their clients with a powerful and inexpensive ecommerce solution. For lack of time, many online retailers will be looking to third-party providers to set it up. And because it is easy to set up, and low cost, it is win-win.”   

1 comment September 26, 2007


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